Resources Software · UK bookkeeping

Which accounting software should UK businesses use?

An in-depth look at the main UK bookkeeping platforms, and why, in practice, QuickBooks and Xero are usually the only serious choices if you want reliable VAT, clean year-end accounts and day-to-day figures your accountant can trust.

1. Choosing the Right Accounting Software

Almost every UK business now needs proper accounting software. Bank feeds, digital VAT returns, payroll, CIS, property income, year-end accounts. All of this is much easier when the system underneath is built properly and plays nicely with your accountant and HMRC.

In our experience, once you strip out the marketing and look at what actually works in real life, two names keep coming up: QuickBooks Online and Xero. There are other products on the market, but in day-to-day use many of them create more work, increase the risk of VAT errors, or are less flexible for UK GAAP based accounts and tax than QuickBooks or Xero.

2. What “good” bookkeeping software should do for you

Before comparing brands, it helps to be clear on what you actually need the software to do. A good system is not just a digital notebook. It should:

  • pull in bank and card transactions automatically and reliably;
  • make it easy to send invoices and chase overdue ones;
  • handle VAT correctly under UK rules (standard, cash accounting, flat rate etc.);
  • support payroll and CIS without lots of manual retyping;
  • allow your bookkeeper and accountant to work with the same live data;
  • produce reports that can be tied back to Self Assessment, CT600 and UK GAAP accounts;
  • give you cashflow and profit information that is believable.

Both QuickBooks and Xero do this well. Many cheaper or older systems do not. That is why we strongly encourage clients to move onto one of these two platforms rather than trying to save a few pounds a month on the licence.

3. Why we almost always recommend QuickBooks or Xero

We are a UK bookkeeping firm working with limited companies, sole traders, landlords, CIS workers and locums. Over time you see which systems behave well and which ones constantly cause small but expensive problems.

Designed around UK rules, not bolted on later

Some low cost or generic systems treat UK requirements as an addon. In practice that can mean awkward VAT screens, messy “workarounds” and reports that need manual rework for UK GAAP.

QuickBooks and Xero both have UK specific versions and have been shaped heavily by the UK market. Their default reports, VAT treatment and year-end tools are designed to support UK accountants and HMRC, which reduces the amount of adjustment your accountant has to make.

Stable bank feeds and powerful rules

A “bank feed” is simply an automatic connection that pulls transactions from your bank into the software each day. On weaker systems, feeds drop, duplicate or miscode items, and you end up with a muddle that nobody quite trusts.

QuickBooks and Xero both provide:

  • direct feeds from the main UK banks, so transactions usually appear daily;
  • memorised rules (for example, “any transaction to this supplier is categorised to 'Software' plus 20% VAT”);
  • simple screens to match card, PayPal and payment processor entries.

Once the rules are set up correctly, you can clear a week’s worth of transactions in minutes, and your bookkeeper can keep everything up to date without scrolling through long CSV files.

Cleaner VAT, MTD and CIS handling

VAT and CIS are where we see the biggest quality gap between “good enough” software and professional grade platforms. Mistakes in these areas can lead to HMRC queries, underpayments or overpayments that take months to sort out.

  • Both QuickBooks and Xero are HMRC recognised for Making Tax Digital for VAT and support standard VAT, cash accounting and flat rate schemes when configured correctly, with a clear audit trail.
  • Each platform has dedicated CIS features so you can calculate CIS deductions, track CIS suffered and, where needed, file CIS returns electronically to HMRC.
  • Xero also offers a CIS contractor add on and integrates well with specialist CIS and project apps if your setup is more complex.

Cheaper systems often make CIS and VAT feel like an afterthought. That might be tolerable for a very small non VAT trader; it is not acceptable if you have grown beyond that level.

4. Deep dive: QuickBooks Online for UK businesses

QuickBooks Online is often the most efficient choice for service based limited companies, contractors, CIS workers and many landlords. It suits businesses that want fast day-to-day processing and a straightforward path to clean year-end accounts.

Day-to-day bookkeeping in QuickBooks

QuickBooks is strong at turning messy real world transactions into tidy records:

  • Bank feeds: robust connections to major UK banks, business credit cards and payment providers, reducing manual imports.
  • Rules: you can create simple rules to categorise recurring transactions (for example, software subscriptions, fuel, tolls), including the VAT treatment.
  • Receipt capture: QuickBooks’ mobile app lets you photograph receipts; it reads the main details and suggests categories, which we can then review and tidy.

Once this is set up, you are no longer faced with a pile of unexplained bank entries each quarter. Instead, most of the routine work is handled by rules and reviewed by a professional.

Invoicing, payments and credit control

In QuickBooks you can:

  • create branded invoices with your logo and payment terms;
  • set up recurring invoices for regular clients;
  • see at a glance who owes you money and for how long;
  • record part-payments, deposits and overpayments cleanly.

The most important point is not the look of the invoice but the way it connects to bank receipts and VAT. When used properly, QuickBooks makes it clear which invoices are still outstanding and which can be written off after a sensible period.

VAT, MTD and CIS in QuickBooks

QuickBooks’ VAT module is structured in a way that accountants actually use:

  • you choose the right VAT scheme, and the software keeps track of it;
  • every transaction carries a VAT code, so the return is built automatically;
  • you can drill down from each VAT box to the underlying transactions.

For CIS, QuickBooks allows you to:

  • record CIS suffered on your sales invoices and payments you make as a contractor;
  • track CIS deductions so refunds and offsets tie back to statements;
  • produce clear reports and, where appropriate, submit CIS returns online.

This is a major reason we favour QuickBooks for contractors and CIS heavy businesses over more basic software.

Analysis, classes, locations and projects

QuickBooks includes tools such as classes, locations and a Projects module (on the appropriate plans). Used properly, these allow you to see profit and loss by department, location or project without exporting everything to spreadsheets.

For many service businesses and contractors this level of analysis is more than sufficient. If you know you will need very formal segmented reporting as you grow, we will also consider Xero’s tracking categories alongside these tools.

Who QuickBooks suits best

  • Contractors and CIS workers: strong CIS support and straightforward bank rules.
  • Service limited companies: easy invoicing, recurring billing and VAT.
  • Small landlords: rent and expense tracking without needing a separate property system.

QuickBooks is slightly less attractive if your structure revolves around very detailed departmental or multi-entity reporting; in those cases we also look at Xero’s tracking categories and consolidation tools.

5. Deep dive: Xero for UK businesses

Both QuickBooks and Xero support multi-currency, management reporting and MTD VAT. Xero is particularly popular with UK accountants and bookkeepers where businesses need clear segmented reporting, strong multi-currency dashboards or a larger number of users working in the same file.

Bank reconciliation and rules

Xero’s bank reconciliation screen is one of the cleanest on the market:

  • incoming bank transactions appear on one side, suggested matches on the other;
  • rules learn as you go, so repetitive items are suggested automatically;
  • you can quickly flag items that need clarification or supporting documents.

For business owners, this keeps the daily or weekly tidy up work simple; for us as bookkeepers, it makes it obvious where attention is needed.

Tracking categories, projects and multi-currency

Xero’s hidden strength is analysis. It allows you to split results by “tracking categories” for e.g.:

  • different locations or branches;
  • types of work (e.g. consulting vs training);
  • individual rental properties or units;
  • teams or departments.

This lets us give you profit and loss reports by segment without needing a separate spreadsheet. If you work in more than one country or with multiple currencies, Xero’s multi-currency tools give you proper foreign currency balances and revaluations in the background.

QuickBooks also has capable multi-currency features, especially for service businesses and contractors. Where foreign currency and segment reporting are central to management decisions, we often find Xero’s approach more structured and easier to work with over time.

VAT, payroll and addons

Xero’s VAT tools are clear and consistent. It is straightforward to:

  • set up the correct VAT scheme (standard, cash or flat rate);
  • review which transactions are included in each return;
  • keep an audit trail when corrections are needed.

For payroll, you can either use Xero’s own payroll or connect a separate specialist payroll system and post summary journals into Xero. The point is that Xero is built to sit at the centre of your finance systems and accept tidy information from the tools around it.

Who Xero suits best

  • Growing limited companies: particularly where management reporting and departmental breakdowns matter.
  • Multi-currency businesses: those dealing regularly in euros, dollars or other currencies and needing clearer FX reporting.
  • Landlords with several properties: where you want profit per property without separate spreadsheets.

If you want a simple system and do not need this level of analysis, QuickBooks is often slightly quicker to work with. If you want more structured segment reporting, Xero is usually the better fit.

6. Which should you choose for your type of business?

There is no single “right” answer for everyone, but there are clear patterns in what works well for different business types.

Limited companies

  • Straightforward service companies: QuickBooks is often slightly quicker for day-to-day processing and CIS if relevant.
  • Companies with departments or projects: Xero’s tracking categories and project tools make it easier to see which parts of the business are profitable.
  • Companies with overseas activity: we often lean towards Xero because of its multi-currency reporting and tracking categories, although QuickBooks’ multi-currency tools are also capable.

Sole traders and partnerships

For sole traders and partnerships above the hobby level, both systems work well, but:

  • if your work is mainly UK based and you want simple, fast bookkeeping, QuickBooks is often the most cost effective;
  • if your turnover is higher and you want more detailed reporting or multiple users, Xero becomes more attractive.

Landlords

Landlords need clear rental schedules, expense tracking and sensible reporting for Self Assessment or company accounts.

  • Single-property or small portfolio: QuickBooks is usually sufficient and simple.
  • Larger portfolios or mixed commercial/residential: Xero’s tracking categories make it easier to see results by property or group of properties.

CIS workers, contractors and locums

  • CIS subcontractors: QuickBooks’ CIS features and reporting are a very strong fit.
  • Professional locums and contractors: either platform works; the choice usually comes down to how much reporting and analysis you want and which interface you prefer.

7. Moving from spreadsheets or other software

Many clients come to us on spreadsheets or on software that has slowly become unmanageable. Moving to QuickBooks or Xero is not difficult, but it needs to be done in a structured way so that figures stay consistent and HMRC is happy.

Choosing the right “start date”

We normally:

  • pick a clear cut-off date (often the start of a new VAT period or financial year);
  • export a simple summary of balances at that date (bank, customers, suppliers, loans, VAT etc.);
  • recreate those balances properly in the new software as opening figures.

This avoids half your history sitting in one system and half in another with no clear bridge between them.

Cleaning up categories and VAT codes

A large part of our work when migrating is not just moving data, but improving it:

  • tidying and simplifying the list of categories so they reflect real life;
  • checking that VAT codes are being used sensibly, not randomly;
  • removing “miscellaneous” categories that hide important costs or income.

The result is that your reports become more meaningful, and year-end work for your accountant becomes quicker and less expensive.

Connecting bank feeds and setting rules

After opening balances are set, we:

  • connect each business bank and card account to the new system;
  • set up bank rules for common suppliers and customers;
  • test a few weeks of data entry so that the automation behaves sensibly.

This is the point at which clients usually feel the difference: days of manual data entry disappear, and the software starts doing real work for you.

How Greater London Bookkeepers can help?

We use both QuickBooks and Xero every day for clients across different sectors. Our job is to make sure the software is not just switched on, but set up correctly and used in a way that will stand up to HMRC and to your accountant’s scrutiny.

In practice, that means we:

  • handle the initial setup, categories and opening balances;
  • keep the bank and card accounts reconciled monthly;
  • check that VAT, payroll and CIS entries line up with returns filed to HMRC;
  • use period lock dates / "closed book" tools so historic figures are not casually changed;
  • produce simple, honest reports that match what is actually happening in the business;
  • prepare clean records that your accountant can use directly for Self Assessment or CT600 work.

Using QuickBooks or Xero is not about chasing fancy dashboards. It is about having a system that quietly does the right thing every day so that you can run the business, not wrestle with the numbers.

If you are just starting out, we strongly recommend choosing either QuickBooks or Xero and setting it up properly from day one. If you are already trading on another system or on spreadsheets, it is often worth planning a move at the next sensible break point, rather than fighting a tool that works against you.

Greater London Bookkeepers (UK) Ltd works with UK businesses that want their software, VAT and accounts to line up cleanly. If you would like us to review your current setup or help you move onto QuickBooks or Xero, you can outline your situation on our contact page.

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